House Mates is available Monday through Friday from 9:00 AM to 6:00 PM. Saturday appointments may be available by request depending on scheduling. We are closed on Sundays.

We provide professional house cleaning services throughout Beachwood, Shaker Heights, Pepper Pike, Cleveland Heights, University Heights, Solon, Orange, Chagrin Falls, and surrounding communities.

We offer:

•Recurring House Cleaning

•Deep Cleaning

•Move-In / Move-Out Cleaning

•Apartment & Condo Cleaning

•One-Time Cleaning Services

Our services are designed specifically for residential homes and apartments.

Our standard cleaning covers the routine maintenance of your home, including:

•Kitchen cleaning

•Bathroom cleaning

•Dusting

•Vacuuming

•Mopping finished floors

•Surface wipe-downs

•Trash removal

•General tidying of accessible areas

This service is ideal for recurring weekly, biweekly, or monthly maintenance.

Deep cleaning includes everything in our standard cleaning plus additional detail work such as:

•Baseboards

•Doors and door frames

•Detailed bathroom buildup removal

•Extra attention to kitchen buildup

•Hand-wiping reachable surfaces

•Detailed dusting

•Spot cleaning walls and trim when needed

Deep cleaning is recommended for first-time visits, homes that haven’t been professionally cleaned recently, or homes needing extra attention.

Yes. Many of our clients choose recurring service to maintain a consistently clean home without the stress of keeping up with everything themselves.

We offer:

•Weekly Cleaning

•Biweekly Cleaning

•Monthly Cleaning

Recurring clients also benefit from more consistent maintenance over time.

Pricing depends on several factors including:

•Home size

•Number of bedrooms and bathrooms

•Overall condition

•Service type

•Frequency of cleaning

•Add-on requests

Because every home is different, we provide personalized estimates to ensure accurate pricing and enough time to clean your home properly.

Yes. All estimates are completely free with no obligation.

No. Many clients provide entry instructions or use lockboxes, garage codes, or smart locks. As long as we have safe access to the home, you do not need to be present during the appointment.

No. Our teams arrive fully equipped with professional cleaning supplies and equipment.

If you prefer specific products to be used in your home, just let us know ahead of time.

Yes. We work with carefully vetted cleaning professionals who are trained to follow our checklist-based cleaning system to ensure consistent, high-quality results.

Yes. House Mates carries general liability insurance to help protect your home and belongings during service.

Yes. Interior oven and refrigerator cleaning are available as optional add-on services.

For refrigerator cleanings, we ask that the refrigerator be emptied before the appointment.

Yes. Interior cabinet cleaning and interior window cleaning are available for move-in/move-out and deep cleaning services.

Window cleaning includes interior glass and accessible window areas only. Exterior window cleaning and blinds are not included.

Cleaning times vary depending on the size and condition of the home and the type of service requested.

Most cleanings are completed by a professional team and are scheduled with enough time to maintain quality and attention to detail.

We do our best to provide consistency whenever possible, especially for recurring clients. However, scheduling and availability may occasionally require team adjustments.

Regardless of the team assigned, all cleanings follow our detailed service system and checklists.

Your satisfaction is important to us. If something was missed or needs additional attention, please contact us within 24 hours so we can review the issue and make it right.

We understand that schedules change. We ask for as much notice as possible for cancellations or reschedules.

Appointments canceled with short notice may be subject to a cancellation fee due to reserved scheduling time.

We accept most major credit and debit cards along with other electronic payment methods.

Payment is typically due on the day of service unless otherwise arranged.

Yes, tips are always appreciated but never expected. Many clients choose to tip their cleaning professionals for exceptional service.

Yes. We clean both occupied homes and vacant homes for move-in, move-out, listing preparation, and apartment turnover services.

For move-in/move-out cleaning, the home should be completely empty before the appointment for best results.

House Mates focuses exclusively on residential cleaning with an emphasis on:

•Consistent quality

•Reliable communication

•Detailed cleaning systems

•Professional presentation

•Recurring home maintenance

•Personalized customer care

Our goal is simple: deliver a reliable, high-quality clean you can count on every visit.